FAQ's
(Frequently Asked Questions)
1) What do I
do to sign up?
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Contact us
using this website or your local store.
A representative will visit you and customize your home delivery service, if
desired.
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If you choose we will
enroll you in the money-saving V.I.P. Club.
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We will leave you
with 2 Battistons Delivery On Call Bags.
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We will customize
your cleaning preferences- master cleaning vs. casual cleaning, starch in
shirts, etc.
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We will choose a
convenient location for you to leave your bags.
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We will automate the
payment process by credit or auto-pay checking debit* - your choice!
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We will provide you
with a welcome packet of information on your route representative and the
V.I.P. Club.
2) What is the
V.I.P. Club? Click here for details
3) Do I need
to be home?
No, we will pick-up
and deliver to a
pre-established place of your choosing.
4) How do I
pay for my Drycleaning Service?
We will set up a
pre-arranged payment program of your choosing. You may decide to have a credit
card charged upon delivery, or you may choose to auto-draft your checking
account weekly.
5) How do I
communicate special requests
or stain information about my garments?
Communication can be
written on a special form or on any note paper and placed in your bag.
6) Can I speak
with my route representative
if I need to?
Absolutely!
Your route representative can be contacted by phone and is available to help
you with any advice you need, or for scheduling changes.
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