Clothing Stains and How to Take Them On

Clothing Stains Guidefrom the Drycleaning & Laundry Institute document Clothing Stains:

Whether it’s a new or well-worn, treasured garment, everyone hates to stain their clothing. We understand, and will always use our best efforts to make stains go away. Sometimes it’s pretty easy – sometimes not. Either way, we have the professional expertise to do the job.

Successful stain removal depends largely on the nature of the stain, the type of fabric, and the colorfastness of the dye. Some fabrics and dyes simply will not withstand the use of cleaning or stain removal agents.

Help Us Help You
Bring a stained garment to us as soon as possible to prevent the stain from setting. Show us the location of stains (even if, and in fact especially if, the spot is not immediately apparent - see below on the re-emergence of invisible stains).

Never put a garment away for the season without it being cleaned. Every year we see garments that weren’t dirty “when I put it away for summer,” only to be taken out in the fall full of little holes and stains. The smallest unseen food crumb or spillage invites insect damage.

Don’t iron stained or soiled clothes trying to get just one more wearing out of them. Ironing dirty clothes will set stains and drive soil deeper into the fabric.

If You Must Do Something Before We Get It
Never rub a stain. Blot the stained area. This may help remove some of the staining substance while avoiding damage to the fabric.

“But It Wasn’t Stained When I Brought It In”
Some stains caused by beverages, food, or oily substances may not be visible after they dry. But later, with exposure to heat or simply the passage of time, a yellow or brownish stain will appear. This is the end result of oxidation or caramelization of sugar or sweetening agents. It is the same process that makes a peeled apple turn brown after exposure to air. If we don’t know about it we can’t fix it, so let us know if you spilled something, even if that spill is not visible as a stain at the moment.

White Turns Yellow
This problem arises when white and pastel fabrics begin to yellow. When this happens, a little investigative work typically reveals a manufacturer defect in the optical or fluorescent whitening agent applied to the fabric. When this agent begins to break down as the result of exposure to light, atmospheric gases, or drycleaning or washing solutions, yellowing results. The problem cannot be corrected and can only be prevented by the manufacturer using stable brighteners.

Here’s What We Do
We attempt to remove stains in accordance with professional practices. However, not all stains can be removed despite our best efforts. This usually means that:
• The stains are very old, oxidized, and set in the fabric
• The delicacy of the fabric limits the degree of removal
• The fabric dye is soluble – that is, we would remove the dye along with the stain
The more information you provide and the sooner you give it to us, the greater the chance of satisfactory stain removal.

We know that when you bring your clothes to the cleaners, you expect them to come out, well, clean. It's obviously a bummer when items are returned and we have been unable to get the stains out. We sympathize with you, and will work with you. Was the stain not adequately marked when you dropped it off? Maybe we might be able to do better on a second pass-through. In any case, we are always willing to redo an item if you are not satisfied. It's Battiston's Value Guarantee.